R Bajiee Privacy Policy — how safe is your data with us

R Bajiee (rbajiee.bet) is an online Sports Betting and gaming platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how R Bajiee collects, uses, and protects your personal information, and under what circumstances it may be shared with third parties.

This policy applies to both the rbajiee.bet website and the R Bajiee mobile application. By creating an account, browsing, or using any of our services, you are considered to have read and agreed to this Privacy Policy.

R Bajiee believes privacy is a fundamental right. That's why we protect your data not just out of legal obligation, but out of a genuine sense of ethical responsibility. This policy is written in plain, clear language so every user in Bangladesh can easily understand it.

R Bajiee only collects information that is necessary to provide services, ensure security, and meet legal obligations. We never collect unnecessary or excessive data.

Beyond the information listed above, R Bajiee does not collect any sensitive data such as health information, religious identity, or political views.

R Bajiee uses collected data for specific, limited purposes only. Each reason your information is used is clearly outlined below:

• Account Management: Your information is used to create, verify, and manage your R Bajiee account.
• Payment Processing: Financial information is used to securely process deposit and withdrawal transactions.
• Customer Support: Your contact information is used to resolve queries and complaints quickly and effectively.
• Security & Fraud Prevention: Technical data is analysed to detect suspicious activity and keep your account secure.
• Legal Compliance: Data is used to meet relevant legal obligations, prevent money laundering, and satisfy regulatory requirements.
• Product Improvement: Behavioral data is analyzed to continuously improve the user experience.
• Promotional Communications: Notifications about bonuses and offers are sent based on your consent. You can unsubscribe at any time.
• Responsible Gaming: Betting data is monitored to detect signs of excessive betting and to provide support where needed.

R Bajiee does not sell or rent your personal data. However, information may be shared with specific third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, Rocket, or banks to complete transactions.
• Identity Verification Services: Identity document details may be shared with licensed verification agencies to complete the KYC process.
• Legal Authorities: Data may be disclosed to regulatory authorities pursuant to a court order or government directive.
• Technology Partners: Limited, encrypted data may be shared with technology service providers to maintain site functionality and security.

Whenever data is shared with a third party, R Bajiee ensures that party upholds the same standard of privacy protection we do.

R Bajiee follows the highest industry standards to protect your data. Our security infrastructure is built in multiple layers so that even if one layer fails, your information remains safe.

• TLS/SSL Encryption: All communication between your browser and our servers is secured with 256-bit TLS encryption.
• Database Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): You can enable two-factor authentication on your account for an extra layer of security.
• Firewall & DDoS Protection: Advanced firewall and DDoS protection systems are active around the clock.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Restricted Access Controls: Staff can only access the information necessary for their specific role.

The R Bajiee website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the site's functionality.

You can turn off optional cookies at any time from your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

R Bajiee does not retain data beyond the period necessary. Retention periods depend on the type and purpose of the data:

• Account Information: Retained while your account is active and for up to 5 years after closure.
• Financial Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Retained for up to 5 years after account closure.
• Betting History: Retained while your account is active and for 3 years after closure.
• Communication Logs: Customer support communications are retained for up to 2 years.
• Analytics Data: Anonymised analytics data is retained for up to 1 year.

Once the retention period expires, data is securely and irreversibly deleted.

As an R Bajiee user, you have the following rights over your personal data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction at any time.
• Right to Erasure: You can request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: In certain circumstances, you can request that processing of your data be restricted.
• Right to Data Portability: You can request an export of your data in a readable format (CSV or JSON).
• Right to Withdraw from Marketing: You can opt out of promotional emails or notifications at any time.

R Bajiee is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration and reconfirmed during the KYC process. If an underage user creates an account for any reason, it will be closed immediately upon detection and all collected data will be securely deleted.

R Bajiee may update this Privacy Policy at any time. If changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A notice will be displayed upon logging into the platform.

Continued use of R Bajiee after any changes constitutes your acceptance of the updated Policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to the R Bajiee support team. We take your privacy seriously and aim to respond promptly.

• Email: support@rbajiee.bet
• Live Chat: Click the chat icon at the bottom right of the website — available 24/7.
• FAQs: FAQ Page where you'll find answers to many of your questions.